Policies & Payments
DEPOSITS
I take a small deposit for all of our appointments due to high demand and respect for my time. Paying your deposit confirms you agree to all the booking policies, FAQ and pre and post care.
A $100 deposit is required to book an initial appointment as a new client and for annual touch up sessions. All deposits are NON-REFUNDABLE and NON-TRANSFERABLE to a future appointment. A deposit is to ensure that you are serious about booking your appointment. If you would like to reschedule or cancel your appointment, you can do so by contacting Jamie directly.
I understand that life happens, so a deposit can be transferred ONE time if rescheduling/canceling BEFORE the 72 hr period prior to the scheduled appointment.
Options for rescheduling times are subject to the availability of Jamie. For the sake of burnout, mental health, and life outside of the studio, I do not “squeeze in” anyone.
PAYMENT METHODS
I accept cash, Venmo or Zelle for all deposits and remaining balances due the day of your appointment.
Venmo: @jamietgee
Zelle: 619-889-5739
Payments MUST be made under under “friends” only, NOT “services” or there will be an extra 3% service charge percentage or cash only due at your appointment.
All DEPOSITS ARE NON-REFUNDABLE.
NO EXCEPTIONS.
RESCHEDULINg
If you wish to reschedule, a minimum of 72 hours' notice is needed. Deposits can be transferred ONE time if the reschedule occurs before the 72 hr notice prior to the scheduled appointment.
All appointments rescheduled under 72 hrs will require a new deposit to book another appointment. Again, You are allowed one reschedule per deposit if OVER 72 hrs from the scheduled appointment.
CANCELLATIONs
If you cancel your appointment within 72 hrs of your appointment, you will be charged 50% of the appointment cost and pay a new deposit. This needs to be paid in full before rescheduling your next appointment.
No call/no shows
If you no call/no show an appointment you will be charged 100% of the appointment cost and will NOT be able to schedule any future appointments at Brows By Jamie.
Late ARRIVALs
I have a strict 15-minute late policy. If you arrive more than 15 minutes late, out of courtesy to the artists and other clients, we will have to reschedule. Your deposit will be forfeited and you will be required to pay another $50 deposit and 50% of the appointment costs in order to book a new appointment.
Refunds
There are no refunds on work done at Brows By Jamie.